Privacy Policy for DG Dial
Effective Date: January, 2025
This privacy policy (“Policy”) describes how DG Dial and its subsidiaries (hereinafter referred to as “DG Dial”, the “Company”, “we”, “us” or “our”) collects, protects and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on the www.dgdial.com website and any of its products or services (collectively, “Website” or “Services”).
It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
AUTOMATIC COLLECTION OF INFORMATION
DG Dial’s top priority is customer data security and, as such, we exercise a no-logs policy. We process only minimal user data, only as much as is absolutely necessary to maintain the Website or Services. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding Website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user.
COLLECTION OF PERSONAL INFORMATION
You can visit DG Dial’s Website without telling us who you are or revealing any information by which someone could identify you. If you wish to use certain Website features, you may be asked to provide Personal Information (e.g., name, email address). DG Dial receives and stores information you knowingly provide to us through online forms. This may include:
- Personal details such as name, country of residence, etc.
- Contact information such as email address, address, etc.
- Any other materials you willingly submit (articles, feedback, etc.)
Users uncertain about what information is mandatory are welcome to contact us.
STORING PERSONAL INFORMATION
DG Dial retains and uses Personal Information only as long as needed to comply with legal obligations, resolve disputes, and enforce agreements. After the retention period expires, Personal Information is deleted, and user rights to access, erasure, or correction cannot be enforced.
USE & PROCESSING OF COLLECTED INFORMATION
To provide our Website and Services or meet legal obligations, we collect and use certain Personal Information. This information may be used to:
- Send administrative information
- Respond to inquiries and offer support
- Request user feedback
- Enforce terms and policies
- Operate our Website and Services
Processing depends on your interaction with DG Dial and applicable legal basis (consent, contract performance, legal obligation, public interest, or legitimate interest). In some jurisdictions, we may process your data unless you opt out.
INFORMATION TRANSFER & STORAGE
Your information may be transferred and stored outside your country. You are entitled to know the legal basis for such transfers and the security measures in place. Contact us for more details.
USER RIGHTS
You have the right to:
- Withdraw consent
- Object to processing
- Access and copy your data
- Verify and correct data
- Restrict processing
- Request erasure
- Request data portability (if applicable)
RIGHT TO OBJECT
If your data is processed under public interest or legitimate interest, you may object by providing a relevant justification. For direct marketing, you may object at any time without providing a reason.
HOW TO EXERCISE YOUR RIGHTS
To exercise your rights, contact us at info@dgdial.com. Requests are free of charge and will be addressed promptly.
CALIFORNIA PRIVACY RIGHTS
California residents may request once annually details about personal data shared with third parties for marketing purposes. Contact us to make a request.
PRIVACY OF CHILDREN
DG Dial does not knowingly collect data from children under 13. If you believe a child under 13 has provided information, please contact us immediately.
NEWSLETTERS
You may opt into our newsletters voluntarily. We do not disclose your email address except as outlined in this policy. You can unsubscribe anytime via links in the emails or by contacting us.
COOKIES
Our Website uses cookies to enhance your experience. You may accept or decline cookies through your browser settings. Visit internetcookies.org for more information.
DO NOT TRACK SIGNALS
Our Website does not track visitors across third-party websites. Some third-party sites may track your browsing activities.
LINKS TO OTHER WEBSITES
Our Website may contain links to external sites not controlled by DG Dial. We are not responsible for the privacy practices of these third-party websites.
INFORMATION SECURITY
We use reasonable safeguards to protect your data. However, no method is 100% secure. You acknowledge that online transmissions carry inherent risks.
DATA BREACH
In the event of a breach, we will investigate and notify affected users if legally required or if there is a risk of harm. Notices may be posted on the Website or sent via email.
LEGAL DISCLOSURE
We may disclose Personal Information when required by law or to protect our rights, safety, or to investigate fraud or legal requests.
CHANGES & AMENDMENTS
We may update this Policy as needed and post changes on our Website. Continued use of the Website means acceptance of the revised Policy.
ACCEPTANCE OF THIS POLICY
By using our Website or Services, you confirm you have read and agree to this Policy. If you do not agree, you are not authorized to use our Website or Services.
HOW TO CONTACT US
For any questions about this Policy or your Personal Information, please contact us at:
📧 info@dgdial.com